Everything you want to know before you book.

Not necessarily. We offer beginner-friendly options and help you choose based on fitness, season, and travel time. If you're new to trekking, we'll suggest a shorter, well-supported route and give you a detailed preparation guide to get you ready.

Typically: trek guide, meals on trail (breakfast, lunch, dinner), stays (camp or homestay), permits, and basic safety support. Inclusions vary by route — we'll confirm everything in writing before you pay, with a clear list of what's included and what isn't.

Yes. We rent essentials like down jackets, sleeping bags, trekking poles, gaiters, and backpacks. Tell us your dates and sizes and we'll reserve everything in advance. Gear is sanitized and checked before each rental.

Absolutely. Share your preferred region, dates, and comfort level — we'll tailor the itinerary, group size, and pricing. Custom trips work well for corporate outings, college groups, families, and friends who want a route designed around their pace.

There are three main windows: March–June for clear skies, wildflowers, and pre-summer weather; September–November for stable conditions, crisp air, and excellent visibility; December–February for snow treks like Kedarkantha. The monsoon season (July–August) sees heavy rainfall and is generally avoided for most routes.

We take an advance (usually 25–30%) to confirm your booking, with the remaining balance due 7–10 days before the trek date. We accept bank transfers, UPI, and other standard payment methods. You'll receive a written confirmation once the advance is received.

Cancellations made 15+ days before the trek are refunded minus a small processing fee. Cancellations within 7–14 days may result in partial forfeiture of the advance. We'll always try to reschedule you to a different date wherever possible. Full terms are shared with your booking confirmation.

We send a detailed packing list specific to your route and season after you book. In general: layered clothing (base, mid, outer), sturdy trekking shoes, a daypack, personal medication, sunscreen, and basic toiletries. For snow treks, warm gloves, a balaclava, and gaiters are important. We'll cover everything you might need to rent versus buy.

Yes — solo travelers are welcome on all our group departures. We also assist with roommate matching where possible, and make sure solo travelers feel comfortable and connected from day one. Many of our best groups are made up of solo travelers who arrive as strangers and leave as friends.

All our trek leaders carry a first-aid kit and are trained in high-altitude medical response including AMS (Acute Mountain Sickness) recognition. We carry a pulse oximeter on all treks, and have evacuation protocols in place. In the case of serious altitude illness, we descend immediately and arrange transport to the nearest medical facility.